WEBES

WEBES v6.1 for Windows is now available.

What's new
The WEBES v6.1 release supports the following new products:

HP ProLiant server support

• New HP Insight Management WBEM Providers and HP Insight Management Agents version support
• HP SNMP Agents for Red Hat Enterprise Linux v8.5
• HP SNMP Agents for SUSE Enterprise Linux v8.5
• HP Insight Management Agents for Windows Server 2003/2008 v8.5
• HP Insight Management WBEM Providers for Windows v2.6
• New HP ProLiant server support
• HP ProLiant SL390z G7 server
• HP ProLiant SL2x390z G7 server
• HP ProLiant DL585 G7 server
• HP Smart Array P812 controller

Note: Remote Monitoring support for these HP ProLiant servers requires the following agents as a minimum prerequisite:

• HP Insight Management Agents for Windows Server 2003/2008 v8.5 or higher
• HP SNMP Agents for Red Hat Enterprise Linux 5 v8.5 or higher
• HP SNMP Agents for SUSE Enterprise Linux v8.5 or higher
• Additional HP ProLiant operating system support for managed systems
• VMware ESX(i) update releases to 3.x and 4.0
• VMware ESX(i) Server 4.1
• Citrix XenServer 5.5
• Microsoft Microsoft Server 2008 R2 Hyper-V

Note: A compatibility support matrix for virtualized operating systems on HP ProLiant servers can be found at:

• VMware ESX and ESXi: http://h71028.www7.hp.com/enterprise/cache/505363-0-0-0-121.html
• Citrix XenServer: http://h18004.www1.hp.com/products/servers/software/citrix/hpcitrixcert.html
• Microsoft Windows Hyper-V R2: http://h18004.www1.hp.com/products/servers/windows/index.html

• Red Hat Enterprise Linux 5.5 (AMD64, EM64T, x86)

Note: A compatibility support matrix for Linux operating systems on HP ProLiant servers can be found at: http://h18004.www1.hp.com/products/servers/linux/hplinuxcert.html.

New HP StorageWorks product support

• HP StorageWorks P4000 SAN Solution support for HP P4000 storage systems running SAN/iQ 8.5 or higher (formerly known as HP LeftHand Networks)
• Latest HP StorageWorks EVA version support
• HP CommandView for EVA 9.2
• HP CommandView for EVA 9.21
• HP StorageWorks EVA Array Based Management support
• HP StorageWorks 8/80 SAN Switches

New HP Integrity Blades product support

• Automatic analysis of machine check aborts for BL8x0c i2 servers (HP-UX only)

Break-fix monitoring support for select non-HP server support

• Dell PowerEdge Windows servers
• IBM System x™ (xSeries®)
• IBM BladeCenter® chassis and BladeCenter® servers

Note: The Web Based Enterprise Services (WEBES) software is no longer available as a standalone download.  The functionality to analyze events has been fully incorporated into HP Insight Remote Support.  HP Insight Remote Support has many advantages over WEBES, including the ability to automatically submit actionable cases to HP including the device's entitlement.  You are strongly advised to replace WEBES with HP Insight Remote Support and further details can found at www.hp.com/go/insightremotesupport.

WEBES is a time limited solution and if you have received a message stating " Service Obligation will expire..", then simply installing/upgrading to HP Insight Remote Support (HP Insight RS) A.05.60 will automatically renew the service obligation. HP strongly encourages you to update to HP Insight RS A.05.60 at the earliest opportunity to obtain the additional benefits and to ensure that HP can continue to provide you with the with the best possible service as specified in your Warranty, HP Care Pack or Contractual support agreement.  

If you have received the error message above or your application is no longer operational  and it is currently possible for you to replace your WEBES installation with Insight RS A.05.60, please contact your local HP Support organization. Details can be found on www.hp.com/go/rstechsupport.

ELMC V6.1 for OpenVMS Alpha and OpenVMS Integrity is now available for download. Functionality in this release includes:

• Resolution to a problem where ELMC running on Alpha systems fails to send large configuration events to WEBES
• For OpenVMS 8.4, changed permissions requested by ELMC when opening the error log to avoid conflicting with OpenVMS and causing a new version of the log file to be created

WEBES v6.0 for Windows is now available.

What's new
Web-Based Enterprise Services (WEBES) v6.0 provides the following product enhancements:

New HP ProLiant server support

• HP SNMP Agents for Red Hat Enterprise Linux v8.4
• HP SNMP Agents for SUSE Linux Enterprise Server v8.4
• HP Insight Management Agents for Windows Server 2003/2008 v8.4
• HP ProLiant DL385 G7 servers
• Microsoft Windows Server 2008 R2 operating system support for monitored HP ProLiant servers

New HP StorageWorks products support

• HP StorageWorks SN6000 Fibre Channel Switches
• HP StorageWorks P2000 G3 MSA Array Systems (SNMP based only)
• HP StorageWorks 1606 Extension SAN Switches
• HP StorageWorks B-series Fibre Channel Switches test trap support (requires latest Fabric-OS firmware v6.3.0b. See the HP StorageWorks Fabric OS 6.3.0b Customer Advisory on how to access the Release Notes for complete details)
• HP StorageWorks X1000 and X3000 Network Storage Systems

VMWare product support

• VMware ESX and ESXi operating system support for the Event Log Monitor Collector (ELMC) for x86, x64 Windows servers to run together with EVA CommandView on the Central Management Server/Hosting Device

Important Note: It is important to keep WEBES and all of the Insight Remote Support software components up to date. The support strategy is to support the current major and the previous release. With this release, WEBES v5.5 is no longer supported. In addition any WEBES installation will stop processing and sending events to HP when it is more than one year old. Please advise your customers.