=========================================================================== readme.txt Web-Based Enterprise Services Version 4.4.3 For Windows(R) 2000, Windows Server 2003, and Windows XP, HP Tru64 UNIX(R), HP-UX, Red Hat Linux, and HP OpenVMS Systems 20 December 2005 =========================================================================== Welcome to Web-Based Enterprise Services Version 4.4.3 for Windows 2000, Windows 2003, and Windows XP, HP Tru64 UNIX(R), HP-UX, Red Hat Linux, and HP OpenVMS systems. The information in this readme is organized as follows: * Information and Updates * About WEBES * WBEM * SEA * CCAT *** Information and Updates *** Web-Based Enterprise Services (WEBES) is part of Hewlett-Packard's web-based service delivery strategy. WEBES kits and updates can incorporate anything from a major WEBES release down to a minor kit with only rule updates or small functional improvements, and they install without first uninstalling WEBES yourself. Be sure to check the web for the latest WEBES releases. Kits, updates, and documentation for WEBES are available at: http://www.hp.com/services/webes *** About WEBES *** WEBES provides core common service tool functionality across Hewlett-Packard product platforms. This core functionality includes the following: * Common analysis engine * Common cross-operating system information registry * Distributed messaging service for interprocess communication between tool services * Common interface to managed object information This WEBES release integrates the components and service tools listed below: * System Event Analyzer (SEA) * Computer Crash Analysis Tool (CCAT) * WEBES Common Components (WCC) * WEBES Common Components Proxy (WCCProxy) *** WBEM *** WEBES is an extension of industry-leading WBEM technology. WEBM allows administrators to use any web browser to manage disparate systems, networks, and applications. The WBEM standard (originally proposed by Compaq, BMC Software Inc., Cisco Systems Inc., Intel(R) Corporation, and Microsoft(R) Corporation) enables the development of tools that reduce the complexity and costs of enterprise management. *** SEA *** SEA is a fault analysis utility designed to provide analysis for single error/fault events, as well as multiple event and complex analysis. SEA provides system analysis that uses other error/fault data sources in addition to the traditional binary error log. SEA provides background automatic analysis by monitoring the active error log and processing events as they occur. The events in the error log file are checked against the analysis rules. If one or more of the events in the error log file meets the conditions specified in the rules, the analysis engine collects the error data and creates a problem report containing a description of the problem and any corrective actions required. Once the problem report is created, it is distributed in accordance with the customer's notification preferences. *** CCAT *** Computer Crash Analysis Tool (CCAT) helps service engineers and system managers analyze operating system failures. CCAT collects data that describes system crashes and matches that data against a set of operating system specific rules. This comparison determines if the footprint of the collected crash data matches any stored footprints for which a solution or corrective action is known. This capability significantly reduces customer downtime because it shortens the time required to analyze system crashes and eliminates the need to go to the customer site. CCAT provides a customizable local analysis rule library that reduces the volume of knowledge stored on customer systems by installing only the rules required for the customer's current operating system version. The architecture supports the implementation of CCAT solely on the customer's system, eliminating the need for a remote connection to a service provider host system in order to apply CCAT rules against a crash footprint. =========================================================================== Copyright December 2005 Hewlett-Packard Company Microsoft is a and Windows are US registered trademarks of Microsoft Corporation. Intel is a US registered trademark of Intel Corporation. UNIX is a registered trademark of The Open Group. Confidential computer software. Valid license from Hewlett-Packard required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Hewlett-Packard shall not be liable for technical or editorial errors or omissions contained herein. The information is provided "as is" without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. This service tool software is the property of, and contains confidential technology of Hewlett-Packard Company or its affiliates. Possession and use of this software is authorized only pursuant to the Proprietary Service Tool Software License contained in the software or documentation accompanying this software. Hewlett-Packard service tool software, including associated documentation, is the property of and contains confidential technology of Hewlett-Packard Company or its affiliates. Service customer is hereby licensed to use the software only for activities directly relating to the delivery of, and only during the term of, the applicable services delivered by Hewlett-Packard or its authorized service provider. Customer may not modify or reverse engineer, remove or transfer the software or make the software or any resultant diagnosis or system management data available to other parties without Hewlett-Packard's or its authorized service provider's consent. Upon termination of the services, customer will, at Hewlett-Packard's or its service provider's option, destroy or return the software and associated documentation in its possession.