WEBES is a tool suite aimed at preventing or reducing your system's down time. The tool suite has the following components:
- SEA (for operating system binary event log analysis).
If you have a warranty or service contract with HP you
are entitled to these tools free of charge. You must,
however, upgrade the tools at least once a year, because
the software expires after one year.
Note: The Web Based Enterprise
Services (WEBES) software is no longer available as a
standalone download. The functionality to analyze
events has been fully incorporated into HP Insight Remote
Support. HP Insight Remote Support has many advantages
over WEBES, including the ability to automatically submit
actionable cases to HP including the device's entitlement.
You are strongly advised to replace WEBES with HP Insight
Remote Support and further details can found at
www.hp.com/go/insightremotesupport.
WEBES is a time limited solution and if you have received a
message stating " Service Obligation will expire..",
then simply installing/upgrading to HP Insight Remote
Support (HP Insight RS) A.05.60 will automatically renew the
service obligation. HP strongly encourages you to update to
HP Insight RS A.05.60 at the earliest opportunity to obtain
the additional benefits and to ensure that HP can continue
to provide you with the with the best possible service as
specified in your Warranty, HP Care Pack or Contractual
support agreement.
If you have received the error
message above or your application is no longer operational
and it is currently possible for you to replace your WEBES
installation with Insight RS A.05.60, please contact your
local HP Support organization. Details can be found on
www.hp.com/go/rstechsupport.
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