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CSR Return Procedure

 
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Return Procedure - US

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  1. Check for a return label.
    If your defective part needs to be returned, HP will provide return labels either inside the box, or in the "poly pouch" attached to the box.
  2. Follow included instructions on the return label
    1. After completing install, return defective part to HP.
    2. Parts should be returned to HP within 3 days of receipt.
    3. Remove accessories package part in new part box & seal.
    4. Apply ARS label to ship container covering the ship label.
    5. Return part to any authorized UPS shipping location.
    6. Peel and keep the receipt section.
    7. Destroy and discard any leftover ARS labels
      Notify your HP contact with questions regarding this label.
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