| Features of the new product offering |
| |
| Q1. |
What HP Servers can run on SLES 10? |
| A1. |
All ProLiant ML, DL, BladeSystem servers (both AMD and Intel processors). |
| |
| Q2. |
What type of security does SLES 10 include? |
| A2. |
- Includes Novell AppArmor application-level security to rapidly develop and enforce security policies
- Protects servers and applications from malicious threats
- Provides a lightweight network-intrusion detection system to enhance overall security
|
| Q3. |
What is Virtualization in SLES 10? |
| A3. |
Xen 3.0 Hypervisor
Xen 3.0 Virtual Machine Monitor (VMM) - Runs many small virtual machines (VM's) on a single server, each with a separate operating system and application instance.
Process Architectures - Provide support for SMP x86 and SMP x86-64 systems. They also provide virtual SMP support for virtual servers, virtual block-device support and virtual network-interface support.
Native Hardware Support - Fully supports AMD Pacifica and Intel VT hardware.
Administration Interface - Creates a virtual machine profiles and configures individual virtual servers with a fully integrated YaST module.
Guest Operating Systems - Run multiple SLES 10 guest servers on the same SLES 10 host server.
|
| |
| Q4. |
Is Xen included in SLES 10? |
| A4. |
Yes, it's part of the operating system so therefore this is included in the price of SLES 10.
|
| |
| Q5. |
What are the HP Product Numbers for SLES 10? |
| A5. |
No Media SKU's
416058-B21 - SLES for HP ProLiant Servers up to 1 CPU; 1 Year Subscription to Novell Customer Centre (SUSE Portal), No Media
416059-B21 - SLES for HP ProLiant Servers up to 1 CPU; 3 Year Subscription to Novell Customer Centre (SUSE Portal), No Media
416060-B21 - SLES for HP ProLiant Servers from 2-32 CPU; 1 Year Subscription to Novell Customer Centre (SUSE Portal), No Media
416061-B21 - SLES for HP ProLiant Servers from 2-32 CPU; 3 Year Subscription to Novell Customer Centre (SUSE Portal), No Media
416062-B21 - SLES for HP BladeSystem Servers; 1 Year Subscription to Novell Customer Centre (SUSE Portal), No Media
416063-B21 - SLES for HP BladeSystem Servers; 3 Year Subscription to Novell Customer Centre (SUSE Portal), No Media
SLES 10 Media Kit SKU
416064-B21 - SLES 10 Media Kit
|
| |
| Q6. |
When I order this product what should I expect to see when it's delivered? |
| A6. |
You will receive the SUSE Linux Enterprise Server 10 software on CD along with the Media kit. Novell ships both x86 and x86-64 bit versions together in one box.
Media Kits
4 CD's for X86
1 DVD for X86
4 CD's for AMD64/EM64T
1 DVD for AMD64/EM64T
Sent separately, the 1 Year or 3 Year Protection Registration Card
No Media
1 Year or 3 Year Protection Registration Card
This Protection Registration Card enables access to the product updates (SUSE LINUX Portal). You must provide the codes listed on the card at the following web site: www.novell.com/reg
|
| |
| SLES 9 |
| Q1. |
Does HP's indemnification still work here? |
| A1. |
Yes, HP is committed to the success of its enterprise customers and to driving Linux into the enterprise. From October 1, 2003, qualified customers can obtain indemnification from HP against legal action from SCO. HP is making this offer to protect customers to continue Linux deployments plans without unnecessary risk or distraction.
|
| |
| Service and Support |
| Q1. |
Will HP support any upgrades to a Service Pack offered by Novell on SLES9? |
| A1. |
Yes, HP supports all security and service pack updates. Refer to the support matrix for complete server and operating system support. |
| |
| Q2. |
What are the HP service & support offerings for this bundle? |
| A2. |
Software Technical Support
- Can be purchased via a Care Pack or contract.
- 2 Hour Guaranteed Response
- Coverage is based on local zone
Software Technical Options
- 9×5 10 incidents (Part #U9935E) -new-
- 24×7 10 incidents (Part #U9936E) -new-
- 9×5 Unlimited (3yr) (Part #UD603E) -new-
- 24×7 Unlimited (3 yr) (Part #UD604E) -new-
- 9×5 25 incidents (Part #U9937E)
- 24×7 25 incidents (Part #U9938E)
- 9×5 **50 incidents (Part #U9939E)
- 24×7 **50 incidents (Part #U9940E)
Proactive Essentials Options
- 9×5 10 incidents (Part #U9988E) -new-
- 13×5 25 incidents (Part #U9985E)
- 24×7 25 incidents (Part #U9982E)
- 24×7 **50 incidents (Part #U9979E)
**Note: 50 incident option is not available in Europe
Definition of Proactive Essentials
- Remote Support Account Advocate that is responsible for the delivery of proactives such as an account support plan, System Healthcheck, and notification of known problems and patches.
- Can be purchased via a Care Pack or contract.
- 2 Hour Guaranteed Response
- Coverage is based on local zone
HP Services for Linux
|
| |
| More Information |
| Q1. |
Where can I get more information?? |
| A1. |
North America - HP Linux Call Centre - 1-888-HPLinux (1-888-475-4689)
HP World Wide Sales and Services Directory (pdf) |
| |
| Q2. |
Is information available on your website? |
| A2. |
HP's SUSE Linux Product Page
How to Buy Novell Products from HP.
|
Printable version
