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SUSE Linux Enterprise Server for HP ProLiant & BladeSystem Servers


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For more information on purchasing SUSE Linux Enterprise Server from HP, select your preferred method of purchasing below:

HP ProLiant Servers
Buy SLES from HP with an HP ProLiant Server:
    » BL Series
    » DL Server
    » ML Server
    » SL Server

» Buy SLES as an option after a purchase of a HP ProLiant Server


Services and Support on SUSE Enterprise Linux
HP Services professionals focus on your specific needs, relying on our industry-standard technical expertise as well as our global capabilities to deliver the level of adaptability you require. Our close partnership with SUSE and application providers brings innovative, industry-leading solutions to resolve your ever-changing IT challenges. HP's flexible Support Services, worldwide network of service partnerships, management tools, and education services give you more choices for designing and deploying a solution that addresses your unique needs.

Software Technical Support services
HP software support services help you improve the performance and availability of SLES software. Convenient HP Care Pack Services packages give your IT team direct access to experienced HP Response Center engineers, for reliable advice on issues such as software features and use, problem diagnosis and resolution, and software-defect identification.

Features include:
  • Telephone problem diagnosis and support
  • Speedy access to technical resources
  • Software operational support
  • Installation advisory support
  • Remote access for problem investigation
  • Problem isolation
  • Problem analysis and resolution
  • Escalation management
  • Three levels of engineering support
  • Third level engineering support from SUSE, if required
  • 9x5 or 24x7 coverage window
  • Maximum 2-hour response
  • Electronic software information
Integrated hardware and software support services
HP Support Plus 24 delivers comprehensive, multi-vendor hardware and software services for SUSE Linux environments. Working with your IT team, HP Services engineers deliver four-hour response onsite hardware support and over-the-phone software support 24x7x365. Established escalation procedures enlist specialized expertise from HP and selected third-party hardware and software vendors.

For more information, visit the SUSE Services section of Operating System Services.

HP Renewal Process

Customers who have purchased Linux subscriptions and support directly from HP, will automatically be notified 90-120 days prior to contract expiration to renew their services. Once the services have been renewed, the customer will be sent renewed entitlements to their Red Hat Enterprise Linux subscriptions, a letter confirming support has been renewed, and instructions for obtaining support.

Customers who have purchased Linux subscriptions and support via a channel partner should be approached by their channel partner to renew Linux subscriptions and support. If a customer has a question about their renewal, they should contact their TS sales representative or channel partner.

SLES Products for HP ProLiant Servers


Media Kit
Your SUSE Linux Enterprise Server 10 Operating System comes in a single Media kit that contains:
  • 1 DVD for each x86 & AMD64 and Intel64
  • 4 CD for each x86 & AMD64 and Intel64
  • 1 SUSE Linux Enterprise Server 10 manual guide
HP Subscription Entitlement
You can choose to have you entitlement certificate shipped to you as a piece of paper or electronically in an email.

SUSE Linux Enterprise Server - HP Support Included
Product SKU's Electronic Delivery SKU's Operating System Subscription Entitlement Processors Media Description HP Support Included Supported Servers
QK655A **QK655AAE Download any SUPPORTED version of SLES from the SUSE Portal 1 year subscription 1-32 CPU No HP ProLiant Servers & BladeSystem Servers (x86 32/64bit); 1 Year Subscription Only; No Media 9x5 Software Telephone Support Supported Servers
QK656A **QK656AAE Download any SUPPORTED version of SLES from the SUSE Portal 3 year subscription 1-32 CPU No HP ProLiant Servers & BladeSystem Servers (x86 32/64bit); 3 Year Subscription Only; No Media 9x5 Software Telephone Support Supported Servers
*QK660A **QK660AAE Download any SUPPORTED version of SLES from the SUSE Portal 1 year subscription 1-32 CPU No *HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 1 Year Subscription Only; No Media 9x5 Software Telephone Support Supported Servers
*QK661A **QK661AAE Download any SUPPORTED version of SLES from the SUSE Portal 3 year subscription 1-32 CPU No *HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 3 Year Subscription Only; No Media 9x5 Software Telephone Support Supported Servers
QK657A **QK657AAE Download any SUPPORTED version of SLES from the SUSE Portal 1 year subscription 1-32 CPU No HP ProLiant Servers & BladeSystem Servers (x86 32/64bit); 1 Year Subscription Only; No Media 24x7 Software Telephone Support Supported Servers
QK658A **QK658AAE Download any SUPPORTED version of SLES from the SUSE Portal 3 year subscription 1-32 CPU No HP ProLiant Servers & BladeSystem Servers (x86 32/64bit); 3 Year Subscription Only; No Media 24x7 Software Telephone Support Supported Servers
*QK662A **QK662AAE Download any SUPPORTED version of SLES from the SUSE Portal 1 year subscription 1-32 CPU No *HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 1 Year Subscription Only; No Media 24x7 Software Telephone Support Supported Servers
*QK663A **QK663AAE Download any SUPPORTED version of SLES from the SUSE Portal 3 year subscription 1-32 CPU No *HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 3 Year Subscription Only; No Media 24x7 Software Telephone Support Supported Servers

* HP & SUSE gives customers the choice of either buying a SUSE subscription license for each blade server or buying a SUSE subscription license for the entire Blade Chassis.
  • If customer chooses to buy a SUSE license for each single blade then the regular server price SKU applies since single blades are servers.
  • On the other hand, the SUSE Chassis subscription license is calculated by ((Max# blades per Chassis) x (regular server price) divided by 2). The Blade Chassis can run SLES on all the blade servers that the chassis can hold.
Therefore if a customer is populating more than 1/2 of the available chassis slots with SUSE blade servers, then the Blade Chassis license is the way to go. If the customer is only installing one or two SUSE blade servers and using the other chassis slots for other blades like Red Hat or Windows or any other kind of blade then the individual SUSE license for each server makes better sense.

**Electronic Delivery available only in AMS, EMEA, Australia, China, India and Singapore.

1Click here to view the supported Integrity servers.

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SUSE Linux Enterprise Server for SAP - HP Support Included
Product SKU's Electronic Delivery SKU's Operating System Subscription Entitlement Processors Media Description HP Support Included Supported Servers
BC474A **BC474AAE Download any SUPPORTED version of SLES from the SUSE Portal 3 year subscription N/A No SLES for SAP; 3 Year subscription 24x7 Software Telephone Support Supported servers

**Electronic Delivery available only in AMS, EMEA, Australia, China, India and Singapore.

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SUSE Linux Enterprise High Availability Extension –HP Support Inherited*
Product SKU's Electronic Delivery SKU's Operating System Subscription Entitlement Processors Media Description HP Support Included Supported Servers
BD485A **BD485AAE Download any SUPPORTED version of SLES from the SUSE Portal 3 year subscription N/A No SLES HAE; 3 Year subscription Inherit the same level of support as SLES subscription purchased* Supported servers

*When you purchase a subscription for SUSE Linux Enterprise High Availability Extension, you receive the same level of support for this product as the support level of your underlying SUSE Linux Enterprise Server subscription. For example, if you have a 24x7 support for SUSE Linux Enterprise Server for a given system, you will receive 24x7 support for SUSE Linux Enterprise High Availability Extension for that system as well.

**Electronic Delivery available only in AMS, EMEA, Australia, China, India and Singapore.

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SUSE Linux Enterprise HPC - HP Support Not Included
Product SKU's Electronic Delivery SKU's Operating System Per Socket ** Media SUSE Customer Center Subscription Description HP Support Included Supported Servers
QK664A **QK664AAE Download any SUPPORTED version of SLES from the SUSE Portal 8 pack - x64 ALL No 1 Year SLES HPC 8 Pack; x64 ALL; 1 Year subscription; HP support NOT included No Supported servers
QK665A **QK665AAE Download any SUPPORTED version of SLES from the SUSE Portal Add on 8 Pack; x64 ALL No 1 Year SLES HPC Add on 8 Pack; x64 ALL; 1 Year subscription; HP support NOT included No Supported servers
QK666A **QK666AAE Download any SUPPORTED version of SLES from the SUSE Portal 8 Pack – x64 ALL No 3 Year SLES HPC 8 Pack; x64 ALL; 3 Year subscription; HP support NOT included No Supported servers
QK667A **QK667AAE Download any SUPPORTED version of SLES from the SUSE Portal Add on 8 Pack – x64 ALL No 3 Year SLES HPC 8 Add on 8 Pack; x64 ALL; 3 Year subscription; HP support NOT included No Supported servers

**Electronic Delivery available only in AMS, EMEA, Australia, China, India and Singapore.

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SUSE Linux Enterprise Server 10 - Media Only
Product SKU's Operating System License to SUSE Linux Portal Processors Media Description Support
416064-B21 SLES 10 N/A N/A Yes SLES 10 Media Only (SP4) Supported servers

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